1. Will I message the same lead twice?
No, if the lead is in the same collection. If you clear the collection or set the lead's "isMessageSent" field to "false" in the collection, then you can send to them again. Even if you run the messaging from multiple Facebook accounts at the same time over the same lead collection, you won't message the same lead twice.
2. Will I have the same lead in the collection twice if I collect profiles from different places?
No, since we check whether the person is already present in the collection. And if so, then we do not add them again.
3. Can the software like posts during the messagin process?
Yes.
4. Do you have a tutorial or some kind of training?
Yes, we have explanatory videos in the ACELERATOR tab and on YouTube: https://www.youtube.com/@madmarketing8139. For Enterprise customers we can conduct a training.
5. Does it have any follow-up functionality?
Yes.
6. How can I send messages faster?
Use multiple Facebook accounts at the same time. So e.g. if you send 15 messages/hour from 1 account, then it will be 105 messages/hour from 7 accounts. Another option is to decrease pauses in the Settings, but it's not recommended (except for the targeting feature).
7. How can I target faster?
(1) Set the pauses in the Settings to "from 1 to 3" (and reset it before mass sending/liking). (2) Use multiple Facebook accounts at the same time.
8. Can I mass message while targeting?
Yes! For example, if you let's say targeted 100 leads out of 1000, you can start the mass messaging right away, no need to wait till the end. The messaging will start from the targeted profiles first and then handle the others.
9. Will it message those who I messaged before?
By default, no. You can change it if you uncheck "Message if chat is empty only".
10. How to increase conversion to replies?
(1) Make your profiles look appealing: Facebook Cover image should include client's pain or something interesting to them with numbers (you can use canva.com and change a Facebook Cover template for free under 10 minutes). Specify a relevant bio and pin a relevant post. (2) Test different outbound messages. Usually, we recommend to specify a greeting with the first name, problem, solution and a call-to-action like "Worth a chat?", "Let's have a quick call?". After they agree - send them the booking link (Calendly e.g.).
11. Do you have an affiliate program?
Sure! Just visit the AFFILIATE PROGRAM section, you will find your affiliate link there.
12. Can I use multiple Facebook accounts?
Yes, our software allows you to run multiple accounts even at the same time. Btw, you can buy trusted Facebook accounts (contact our Sales).
13. Can I use multiple Facebook accounts at the same time?
Yes.
14. Does it check if you've messaged a lead or not across multiple profiles?
Yes. It won't message the same lead twice.
15. Can I message the same leads again?
Yes. Export the lead collection, clear it in the extension widget, and import it back. Uncheck "Message if chat is empty only" and start the messaging again.
16. Can you upload your own list of Facebook profiles?
Yes.
17. Can I use my computer while Cucomm works?
Yes, you can do anything on your computer, except using Facebook during messages / friend requests sending. But we recommend to take the tab with the Cucomm widget out to make it work alone in a separate window so that it isn't frozen.
18. When I came back it has done almost nothing / was frozen. What is the reason?
You need to disable Memory Savers and Power Savers in your operating system and in each profile (in Google Chrome). Or you need to take the tab with the Cucomm widget out to make it work alone in a separate window.
19. Do I have to uninstall the old version to install the latest one?
No, the new one will replace the old one automatically.
20. Is the browser good for anonymity? I use another anonymity browser.
Yes, each profile has unique fingerprints and with unique proxies it makes it safe to run many accounts of different websites, not only Facebook. You don't need to pay for another anonymity browser, we provide it with the automation.
21. Can I export users?
Yes. Export profiles to edit them in Excel, Google Sheets, or other software, to import them in your CRM, to handle different Facebook Groups separately, or for some other purposes. You can import them back when you need them.
22. Does it work for LinkedIn, Instagram, X and other social media?
You can use Cucomm Desktop to run multiple accounts of different websites (not Facebook only) and use Cucomm Proxy or any other proxy as well, but the automation itself (parsing, mass messaging etc) is available for Facebook only.